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Customer Service Skills

Customer Service Skills

Customer Service Skills

MedSafe
MedSafe
on behalf of MedSafe

FREE
FREE
FREE

FREE
FREE
FREE

FREE FREE FREE
FREE FREE FREE
Normal Price: FREE FREE

Review:

Launch date: 08 Sep 2018
Expiry Date:

Last updated: 21 Mar 2021

Reference: 153917

TIming: null

Maximum Attendees:

Places Left: 0

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

Dr Jennifer McConnell B.Sc., D.V.M. (7 Mar 2021)
Good lord. Glad I'm not working directly in customer service. Those that do, bless them. This course scared, and scarred, me. I could not do most of those things. No one should have to tolerate such unprofessional behaviours from others.
Melissa Campbell (25 Jan 2021)
This is a very useful course! I will definitely be taking this with me into practice.
Sophia Madalena (18 Jan 2021)
This was an informative course on how to better handle the client within your practices.

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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Description

This course goes over the “do’s” and “don’ts” of customer service. It explains the top reasons clients leave a company and go to another, how you can avoid this, how employees should respond to upset clients, and the benefits of being a professional employee. This is a must have for all organizations to ensure their employees are projecting quality customer service.

Objectives

Objectives
On completion of this course you should understand:
-The top reasons clients leave a company and go to another, how you can avoid this,
-How employees should respond to upset clients,
- The benefits of being a professional employee. This is a must have for all organizations to ensure their employees are projecting quality customer service.
MedSafe

Author Information Play Video Bio

MedSafe
on behalf of MedSafe

MedSafe is the nation's leading one-stop resource for outsourced accreditation and healthcare compliance solutions. For over 20 years, we have been providing peace of mind to hospital groups, private practices, and their business associates. Our suite of onsite and online services including OSHA, HIPAA, Corporate Compliance and Code Auditing equip your practice with the necessary tools and skills to achieve and maintain regulatory and billing compliance. MedSafe takes a hands-on approach and works directly with your team to uncover issues and define suitable solutions.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (3)

Go Back
Dr Jennifer McConnell B.Sc., D.V.M. (7 Mar 2021)
Good lord. Glad I'm not working directly in customer service. Those that do, bless them. This course scared, and scarred, me. I could not do most of those things. No one should have to tolerate such unprofessional behaviours from others.
Melissa Campbell (25 Jan 2021)
This is a very useful course! I will definitely be taking this with me into practice.
Sophia Madalena (18 Jan 2021)
This was an informative course on how to better handle the client within your practices.

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