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Taking charge of your client experience- Introduction

Taking charge of your client experience- Introduction

Taking charge of your client experience- Introduction

Dr Steve Kornfeld
Dr Steve Kornfeld

$15.75 $ 15.75 $ 15.75

$15.75 $ 15.75 $ 15.75

$ 15.75 15.75 15.75
15.75 $ 15.75 15.75 15.75
Normal Price: $15.75 $15.75


Launch date: 27 Jul 2016
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Last updated: 13 Feb 2021

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In this course you will learn the most innovative and effective tools to improve client retention, client compliance, client referrals and overall how to build a successful business and a more fulfilling career in veterinary medicine. In this first program, you will learn about the concept of taking greater charge of client experience in your practice.


Make veterinary practices all around more profitable and more fun places to work
In today's marketplace, taking care of animals is no longer enough. We have all put so much efforts in being able to provide great service to animals. What has changes is that clients, animal owners, expect to be taken care of as well these days. The purpose of this course is to teach you how to systematically take care of clients so they become your raving fans and toot your horn in your community.
Dr Steve Kornfeld

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Dr Steve Kornfeld

Dr. Kornfeld is a veterinarian in the USA and is also a certified business and professional coach, a direct marketing expert in veterinary medicine, and a veterinary entrepreneur.
Dr. Kornfeld has authored and co-authored three business books in veterinary medicine:
1. Leading the way to your dream practice, which uses coaching tools to build a successful team and practice.
2. Secrets for Chaos Control in Your Practice, a book that teaches veterinary professionals the concepts of systematizing their operations and careers.
3. Retention marketing for veterinary professionals, which helps practices systematize their marketing programs to achieve a steady flow of clients, ready to approve necessary services.
He has also published numerous articles on success-related topics in veterinary publications in the USA and in South America since 2007.
Dr. Kornfeld is a common speaker in veterinary events in the USA and South America on topics ranging from systematizing practice operations to retention marketing in veterinary practice. Dr. Kornfeld is the co-founder of Vmartec, a company whose vision is to bring veterinary medicine to the new millennium by turning practices into well-run and successful businesses.

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