List and define the 5 key aspects of being a healthcare professional:
• Critical Thinking
• Patient Advocacy
Discuss why boundaries in healthcare are important and name three important functions they provide:
• Patient protection
• Staff protection
• Clear definition of the professional relationship
Define and understand "Patient-Centered Care"
High quality care that meets the patients’ needs. Patients choose what they want, shared decision-making, and help from professionals to provide knowledge of how to be active in their care.
List/describe three concepts of providing patient-centered care
1. The patient as a person. See your patient as a person with a whole life outside of dialysis.
2. Collaboration. Learn patients’ goals and how those mesh with their treatment plans.
3. Building relationships. Build a working relationship with patients.
Discuss and list three communication skills that will help you work with your patients.
1. Attentive listening – give the patient your full attention.
2. Open-ended questions- requires the person you are speaking with to answer something other than yes or no. Helps get more information from your patient.
3. Clear language- use words, terms and descriptions that patients will understand. Take time to explain exactly what you are talking about.
List and describe 3 key skills that are needed to understand and embrace the challenges your patients face.
1. Having empathy – the capacity to share and understand another’s state of mind or emotion.
2. Building trust - takes time and effort. Is at the root of good patient/provider relationships.
3. Clear communication- skills include: attentive listening, open-ended questions, and clear language.
Identify at least 3 of the symptoms a patent with depression may feel.
• Depressed mood
• Loss of interest or pleasure in thing previously enjoyed.
• Major weight loss or change in appetite.
• Trouble sleeping – or sleeping too much.
• Strangely slow movements – or agitation
• Feeling worthless or guilty for no real reason
• Less ability to think or focus, or difficulty making decisions
• Thought of death, suicide, or making a plan to commit suicide