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Feline-Friendly Handling

Feline-Friendly Handling

Feline-Friendly Handling

Dr. Ilona Rodan, DVM, DABVP (Feline)
Dr. Ilona Rodan, DVM, DABVP (Feline)
on behalf of American Association of Feline Practitioners



null FREE
null FREE
Normal Price: FREE FREE


Launch date: 16 Aug 2018
Expiry Date: 25 Jun 2020

Last updated: 21 Oct 2020

Reference: 191840

This course is no longer available

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Latest User Comments

Dr Heather Ludlam DVM (21 Oct 2020)
Good feline handling tips
Dr gordon heseman (19 Oct 2020)
good common sense approach for everyday us
Dr Thomas Bruning DVM (14 Oct 2020)
Good information

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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Understanding the cat is the foundation of feline-friendly handling. Cats are unique in that they are the only solitary hunter that can live amicably with people. They still however retain the behaviors of their wild ancestors, with strong protective mechanisms and keen senses to protect against perceived threats. Preventing feline stressors in veterinary practice prevents the negative emotions that trigger undesirable behavior responses. Feline-friendly handling also addresses all patients, including those that remain difficult to handle despite our best efforts, increasing human safety and job satisfaction while enhancing feline welfare.


Feline-Friendly Handling
• Learn the reason behind different feline behaviors in the veterinary practice
• How to prevent feline stressors that cause undesired behavior responses such as aggression
• Hiding or the cat’s ability to feel hidden is an important coping skill in an unfamiliar environment
• Remaining in their desired location and position helps reduce fear, pain, and other negative emotions.
• Stroking over the cat’s preferred areas of touch – the pheromone-producing facial glands – helps to control head movement and replaces scruffing.
Dr. Ilona Rodan, DVM, DABVP (Feline)

Author Information Play Video Bio

Dr. Ilona Rodan, DVM, DABVP (Feline)
on behalf of American Association of Feline Practitioners

Dr. Ilona Rodan is the founder of the Cat Care Clinic, a Gold Cat Friendly Practice® in Madison, Wisconsin, serving as owner and medical director for over 28 years. She is a board member of the American Association of Feline Practitioners, co-chair of its Cat Friendly Practice® committee, and co-chair of several guidelines and welfare position statements. Dr. Rodan has been ABVP certified in feline practice since 1995. She started Feline-Friendly Consultations concentrating on handling techniques and environmental changes for veterinary professionals and founded Cat Behavior Solutions for veterinary referrals of frustrating feline behavior problems.

In 2005, Dr. Rodan received the AVMA Animal Welfare Award for her leadership and contributions to feline welfare. She is a co-editor and co-author of the book, Feline Behavioral Health and Welfare, published in 2015.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • AAVSB-Registry of Approved Continuing Education (RACE)
  • 1.00 Hours -
    Exam Attempts: 3
    Exam Pass Rate: 70

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:


User Reviews (157)

Go Back
Dr Heather Ludlam DVM (21 Oct 2020)
Good feline handling tips
Dr gordon heseman (19 Oct 2020)
good common sense approach for everyday us
Dr Thomas Bruning DVM (14 Oct 2020)
Good information
Ms Kendra Lawrence (16 Sep 2020)
that was ALOT of information but all very much needed!!!!
Rhonda Hardison (25 Aug 2020)
After previously working in an all cat practice, then working in small animal practice. I felt better refreshing this seminar
Miss Haley Bates (16 Aug 2020)
instructions were clear and helpful.
Mrs Selena Kealy (16 Jul 2020)
Very informative with great tips
Mrs Kendra Barody RVT, CCBW (11 Jul 2020)
Great course. Lots of good info
Dr Gail Walter DVM, Dip ACVP (Clinical Pathology) (5 Jul 2020)
Very good information
Kelly Fanello (27 Jun 2020)
Great information about feline behavior and handling. Dr. Rodan is very knowledgeable however, background noise and sound issues made for bad distractions.
Ms S W (13 Jun 2020)
Great information, anyone treating cats should go through this.
Mrs Ai Gomi (13 Apr 2020)
Very helpful to understand how cats get stress. I would like to try to avoid giving feline patients to unnecessary stress.
Miss Amy Sanzone (8 Apr 2020)
This CE was very informative! I feel like I can really use this knowledge to help future cat patients have good experiences in a clinical setting. Thank you.
Dr Alvin Pokorny DVM (7 Apr 2020)
Information every Vet should know.
MaKayla Jones (7 Apr 2020)
Now I know how to better handle cats when examining him.
Becky Marks (24 Mar 2020)
interesting with some insights. good visual aids. thank you
Melissa Ferracane (24 Mar 2020)
Informative and helpful. I certainly learned a few pointers I will bring back to my veterinary team!
Ms Marissa Jenkins CVT (22 Mar 2020)
Thank you it was a very useful to learn more about safe cat restraint.
Ms Margaret Petersen CVT (19 Mar 2020)
Very insightful information.
Shawntaa Brown (15 Mar 2020)
Very helpful with cat restraint
Rebecca Kemmeries (11 Mar 2020)
Valuable information and worth watching. Audio was not great, and there were some spelling errors.
Heather John (9 Mar 2020)
Audio is bad
Kendra Chaney (4 Mar 2020)
I learned alot of proper techniques from this course! I loved the CE site as well!
Mrs Danielle Smith RVT (3 Mar 2020)
I really enjoyed learning more ways how to work with cats in a less fearful and less stressful manner.
Brenda Hixon (24 Feb 2020)
Detailed info given that even a experienced cat lover/owner/handler could gain insight with.
Jacqueline Contreras Diaz (21 Feb 2020)
Very informative.
Dr Alvin Pokorny (18 Feb 2020)
Very informative.
Mrs Alexis Hampton RVT (14 Feb 2020)
Very informative! I enjoyed this learning session. Alexis Hampton, RVT
Travis Koopmans (10 Feb 2020)
Good to know that I can drastically increase my gabapentin dose for anxious cat visits!
Michael Fiorella (29 Jan 2020)
Very informative.
Judith Harwood (17 Jan 2020)
Lots of practical strategies for handling cats.
Sheila Heinrich (10 Jan 2020)
Information was very good and understandable. Sound and picture quality was not the best.
Kylie Steele (9 Jan 2020)
very informative!
Jennifer Haney (4 Jan 2020)
Very informative look forward to using some of the techniques in the clinic
Jazmin Rios (1 Jan 2020)
This course was very helpful especially for someone who is learning how to handle cats!
Erin Killen (31 Dec 2019)
did not find answers in course review
Taylor Smith (31 Dec 2019)
very good information
kimber ritchey (31 Dec 2019)
good class. I enjoyed it.
Ms Allison Phillips LVT (30 Dec 2019)
Very specific and well explained.
Ms Kristine Ruffner (28 Dec 2019)
I wish more vets and technicians would realize just how harmful it is to scruff and manhandle a cat in clinic.
Natasha Fogg (23 Dec 2019)
Great lesson!
Stacey Brown (23 Dec 2019)
Erin Zelles (19 Dec 2019)
Very repetitive
Mrs Tawnya Stiles LVT (18 Dec 2019)
Very useful information
Dr Dawn Metzger DVM (17 Dec 2019)
Bit repetitious
Taylor Lahr (7 Dec 2019)
This webinar had a ton of very useful information that is all very relevant to how cats act in a vet practice. Many great methods to not only teach clinic staff but also preventative measures to teach owners.
Rachel Bergen (4 Dec 2019)
Important for all veterinary employees to understand before handling cats.
Mary Giles (4 Dec 2019)
Lots ofbgreat tips for handling, transportation, and destressing the environment.
Dr Sanjeev Sapra (27 Nov 2019)
Perfect lecture
Mrs Robin McKeen CVT (22 Nov 2019)
Lots of “Kitty” common sense. Good overall CE on cat handling.
Kristina Lomba (21 Nov 2019)
This CE was very informative on feline handling and stressors.
Alana Lisano (20 Nov 2019)
There are some great tips and tricks in this webinar to achieve a more feline friendly practice.
Emily Norvaisis (12 Nov 2019)
Thoroughly enjoyed and learned very much!
Megan Chapman (12 Nov 2019)
This was very helpful in learning new techniques in feline restraint and learning about their specific behavior.
Dr Dane Piper DVM (8 Nov 2019)
many excellent tips
McKenzie Harman (7 Nov 2019)
Overall a very comprehensive webinar in feline handling.
Catherine Horn (4 Nov 2019)
This is a great course! Everybody who works with and/or owns cats should watch this!
Kerri Martin (4 Nov 2019)
Good info
Mylene Iemini (30 Oct 2019)
Very explanatory
Dr Ronald Schwab D.V.M. (27 Oct 2019)
class discussed all of obervations and techniques I used in over 40years of practice.
Annette Brown (23 Oct 2019)
Very good information. I felt it was presented a bit slowly.
Mrs LEAH SHUMWAY (16 Oct 2019)
A lot of great information for handling cats as well as client education and practice changes for flow and waiting rooms.
Dr McLean Gunderson DVM (14 Oct 2019)
Learned a lot, and I have been through lots of behavior CE.
Kyler Johns (13 Oct 2019)
This was a very through video and I feel that I gained knowledge that will help me in day to day practice.
Ann Bulcock (6 Oct 2019)
I absolutely loved the content. I would like to see a video demonstration of getting a cat to do well in semi-lateral position for the medial saphenous collection though. I also felt that the sound quality was a little rough when wearing headphones, but when I continued watching at home without headphones on, it was fine.
Dr Katheryn Applegate (3 Oct 2019)
Good information on safe and friendly handling of cats.
Ms Laura Vander Veen rAHT (2 Oct 2019)
Exam seemed to have multiple correct answers and i had trouble with deciding the most correct
Carolyn von Valtier (1 Oct 2019)
This was a good review of best practices for feline handling in the vet practice.
Dianne Feight (23 Sep 2019)
The course has alot of good information. The exam could be better, clearer to emphasize learning points.
Jeanette Dupes (23 Sep 2019)
More people need to know how to appropriately handle cats! Everyone in the practice should view this video.
Jerry Simmons (9 Sep 2019)
very useful in practice
Mrs Patricia Ganske CVT (30 Aug 2019)
was very informative and would reccommend any clinic seeing cats to watch.
savannah zapp (19 Aug 2019)
It was very informative
Dr Emily Carrington (12 Aug 2019)
Very useful course for everyone's safety as well as welfare of the cat.
Jessica Pascuzzo (12 Aug 2019)
Great tips that can be easily used daily
Mary McNall (11 Aug 2019)
Excellent information about understanding cat behavior and how best to safely handle cats in a veterinary environment & why such handling is safer for the cat & human handler.
Angela Mondro (30 Jul 2019)
I learned many things that I didn't know prior. Such a not scruffing the cat as I was shown in a previous practice.
Dr James Harris DVM (28 Jul 2019)
Very pertinent points made in this webinar. Will help greatly in handling cats in my practice.
Valerie Johnson (8 Jul 2019)
I thought this was an excellent course and I learned alot and will be implementing these techniques with opportunities arise.. Thank you.
Mrs Margaret Stevens Britt CVT (7 Jul 2019)
Enjoyed the tidbits of information she provides from outside studies and various sources in addition to her own knowledge and experiences!
Ms Kara Presley RVT (28 Jun 2019)
Great tips for handling anxious or fearful cats
Lainie Velasquez (27 Jun 2019)
I liked all the tips and pictures combined with videos that clearly explained the techniques.
Frances Dougherty (24 Jun 2019)
good information and well presented
nikki Wagstaff (24 Jun 2019)
this is a good, free CE course. Thank you for the information!
Dr Kathryn Gruca (19 Jun 2019)
Very useful information
Chelsea Rust (8 Jun 2019)
Some of the strategies for handling cats are useful but some don't seem to be really useful in certain situations.
Kirstin Freemantle (7 Jun 2019)
Lots of immediately practical guidance for feline handling
Ms Tiffany Fraissinet (27 May 2019)
It was interesting learning more about feline behavior. Thanks.
Bailey Bonham (20 May 2019)
This course was very helpful!
Bennett Campbell (5 May 2019)
Its a very great course, great for volunteers and people who need to know a little bit more about cats. i knew a lot of this information already but there are great little gems hidden trough out.
Dr Mary Lewis DVM (1 May 2019)
Very thorough with good examples and resources
Christine Vanvliet (21 Apr 2019)
I always felt like I was pretty good at handling scared cats but this course really opened my eyes at some techniques that I do that I should probably retire.
Richard Scholfield (12 Apr 2019)
Rita Santiago (11 Apr 2019)
very informative
Mrs Joanne Zammit R (4 Apr 2019)
Presentation was a good refresher course in handling frightened or aggressive cats.
Michelle Perry (4 Apr 2019)
great course!
Mrs Tiffani Sanford CVA (2 Apr 2019)
Great topic! Can't wait to implement some of these practices.
Julia Pasinski (31 Mar 2019)
Some really useful tips are provided. Very comprehensive.
Adair McCall (12 Mar 2019)
Questions and answers are not worded the best.
Wynne Ann Asbury (8 Mar 2019)
Great techniques to use for a fearful cat
Abagale Hilbrich (22 Feb 2019)
I liked this presentation very much. It was very informative.
Kayla Carlson (22 Feb 2019)
Experienced consultant.
Despite already informing myself on numerous fear free methods and being certified fear-free, this was very informative. Lots of gems within this webinar regarding basic tactics for anxious cats.
Mrs CATHERINE LEE (18 Feb 2019)
Sound quality was muffled.
Charity Lockard (17 Feb 2019)
Very useful
Mrs Aautumn Arredondo LVT (11 Feb 2019)
Great reminder of how to achieve a cat friendly environment especially in a mixed practice.
Pascale Manuera (6 Feb 2019)
the exam questions were poorly formulated.
Nathalie Avendano (5 Feb 2019)
Very interesting and informative presentation.
Ms Lindsay Nelsen (4 Feb 2019)
I felt this was a good webinar, and that it covered a wide variety of information.
Kimberly Muller (2 Feb 2019)
A very good course for handling feline patients. I thought I was doing the best for my cat patients, but learned many new techniques and awareness to make their experience even more stress free. Recommend this course as refresher for all tech staff.
Dr Rachel Wright DVM, CVA (1 Feb 2019)
Excellent CE
Ms Laura Aylesworth (31 Jan 2019)
This was a great review and I learned some new things too!
Dr Reham Khalil (28 Jan 2019)
very informative.
Jynifer Brooks (26 Jan 2019)
Good seminar overall, but at times it was very difficult to hear or understand the speaker. I had to rewatch a second time and then go back and “scroll” through the video to understand some key points.
Paul Boehm (24 Jan 2019)
Some very construction suggestions to lower stress and fear.
Alessandra Chek-Harder (20 Jan 2019)
The information at the beginning was a little basic. However past that it was very informative and helpful.
Timothy Fallon (19 Jan 2019)
Worth the time.
Dr Matthew Ehrenberg DVM, ABVP (15 Jan 2019)
I think Dr. Rodan might want to express herself in a way which allows for the successful experience of others. She might want to phrase her recommendations as "this has worked best for me so far" rather than "this is the best" , "that is unacceptable."
Christy Whitehouse (11 Jan 2019)
I learned a few great tips to share with owners about how to properly prepare their cat for veterinary visits. Overall a great refresher course on how to handle happy, fearful or fractious cats. Definitely recommend to anyone who works with cats at their practice.
Caitlin Stormonth (11 Jan 2019)
I very much enjoyed this webinar. It allowed me to revisit my own techniques and gave me strategies to use with my boss and support staff.
Brittany Zinke (7 Jan 2019)
A great refresher when dealing with cats.
kylie hamacher (4 Jan 2019)
The program was very informative.
Stephanie Nadeau (31 Dec 2018)
good information about how to handle cats
Ms Sandra Gaylinn (31 Dec 2018)
Clear, concise, good speaking voice.
Jean Heidgerd (31 Dec 2018)
It has been a long time since I worked with cats, and this course was an excellent overview on the newer less is more strategies used to better handle cats in a stressful environment.
Kasey Coutinho (31 Dec 2018)
I am a quick reader and really enjoy these types of educational topics. I personally feel I should be able to go to the next slide when I am confident with my knowledge.
Ms Liane Ehrich CVT (30 Dec 2018)
This was an extremely detailed seminar that will provide better interaction with cats in any setting
Dr Hans Larsen (30 Dec 2018)
Thank you for sharing what you have learned through practice - the facts, the experiences, the good and what needed to be changed.
Amber Rovane (29 Dec 2018)
not sure if there was suppose to be found to the video or not. I didn't have sound nor could I get sound to work.
Dr Cornelia Wagner (23 Dec 2018)
Trudy Salerno (21 Dec 2018)
Very good information.
Ms Nicole Bernt (20 Dec 2018)
Very informative
John Lobdell (15 Dec 2018)
Plenty of good advice and tips.
Dr Linda Harbeck (15 Dec 2018)
Lots of good ideas
marybeth baldovino (5 Dec 2018)
it was easy!!!
Kayleigh Brooks (8 Nov 2018)
The information was very helpful. I would recommend that everyone in the veterinary field that works with cats should do this!
Megan Dedor (7 Nov 2018)
I thought I knew everything, but this was a great refresher course.
Karen PEEK (5 Nov 2018)
All this information was very informative. I learned several things that I need to readjust in my handling of cats
Callie Musgrove (31 Oct 2018)
The answers for the test were a little confusing but other than that it was nice to see how to handle a cat safely and calm.
Ms ariel jenks (28 Oct 2018)
Great information with corrective action for the handler.
Ms Holly Killian CVT (24 Oct 2018)
It was a good lecture. It revealed things I didn't realize about cat handling, like not to scruff. Also, the fact that the tail is more accurate on senior cats.
Dr Regina Housley MS, DVM, ACLAM (22 Oct 2018)
Sadly time does not allow many of these recommendations
Mrs Macy Ryan CVT (15 Oct 2018)
Exam answer choices too broad.
Dr Tannis Dressell (12 Oct 2018)
Very informative with lots of useful tips
Mrs Jessica Weaver (12 Oct 2018)
Thank you! Very good information!
Allyssa Kerner (30 Sep 2018)
Dr. Rodan was very knowledgeable in feline-friendly practices. The only downside was that the audio was not completely clear at all times.
Brittany Herring (28 Sep 2018)
I learned how to best handle cats in the veterinary practice.
Dr Avenelle Turner DACVIM (Oncology) (27 Sep 2018)
Very useful insight, Thank you :)
Ms Brittany Bradbury (26 Sep 2018)
Good for general practice settings
Sonia Archnoi (26 Sep 2018)
More examples and video examples would be great way to better explain the cat fear responses and how to handle them. Overall I enjoyed the course.
Mr Sergio Ramirez Benito (25 Sep 2018)
The audio could be better, great content important for daily cat handling.
Miss Brady Guzman CVT (21 Sep 2018)
Demonstration videos would benefit viewers.
Tammi Coleman (18 Sep 2018)
Excellet course to brush up on your feline behaviors
Dr Jennifer Tonkin DVM (17 Sep 2018)
I enjoyed the review of low stress feline handling.
Diane Eigner (14 Sep 2018)
So much useful information!
France Tancelin (29 Aug 2018)
the sound was not clear all the time


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