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Assertive Communication

Assertive Communication

Assertive Communication

Peter Keane
Peter Keane
on behalf of Health Education England

$13.33 $ 13.33 $ 13.33

$ 13.33 $ 13.33 $ 13.33
$ 13.33 $ 13.33 $ 13.33
Normal Price: $13.33 $13.33

Review:

Launch date: 21 Mar 2018
Expiry Date:

Last updated: 04 Mar 2020

Reference: 187333

This course is no longer available

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This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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Description

This session outlines three communication styles: assertive, passive and aggressive. The process and advantages of assertive communication are then described and illustrated in detail. The session supports the development of leadership in clinical settings.

Objectives

By the end of this session you will be able to:
• Distinguish between passive, aggressive and assertive communication styles
• Use the assertiveness script format to articulate and justify the need for change
• Judge effectively when it is appropriate to use the assertiveness script format in communication
• Demonstrate an awareness of the ethical dimension of assertive communication and check that requests are fair, reasonable and achievable
• Identify how you will demonstrate leadership by using effective communication styles
Peter Keane

Author Information Play Video Bio

Peter Keane
on behalf of Health Education England

Peter Keane is an Education Consultant in the field of Special Educational Needs. He provides consultancy, audit, training and coaching support to a range of education and care settings, and is a Specialist Member of the Special Educational Needs and Disability Tribunal. He has been published in educational journals, and contributed to the writing of national projects in anti-bullying and school management.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

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