Saving changes...



Communication Skills - General Practice

Communication Skills - General Practice

Communication Skills - General Practice

Jonathan Silverman
Jonathan Silverman
on behalf of Health Education England

$12.59 $ 12.59 $ 12.59

$ 12.59 $ 12.59 $ 12.59
$ 12.59 $ 12.59 $ 12.59
Normal Price: $12.59 $12.59


Launch date: 10 Apr 2018
Expiry Date:

Last updated: 12 Jan 2021

Reference: 187887

This course is no longer available

Exam is embedded in the course
No preview available
No Exam Available

Latest User Comments

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

You have null days left.


This session deals with the interrelationship between consultation models and communication skills. It introduces the Calgary-Cambridge guides as an example of both structure and skills and examines the problem of delineating all the skills.


By the end of this session you will be able to:
• Discuss the importance of specific communication skills in improving your clinical practice
• Identify the interrelationship between models and skills
• Explain that communication is outcome-based and that skills enable you to achieve your and your patient's objectives
• Describe the Calgary-Cambridge guides as an example of a model that combines both structure and detailed skills
• List the advantages and disadvantages of a skills-based approach to communication learning and discuss the need for experiential learning of communication skills
Jonathan Silverman

Author Information Play Video Bio

Jonathan Silverman
on behalf of Health Education England

Jonathan Silverman is honorary visiting senior fellow and until recently was Associate Clinical Dean at the School of Clinical Medicine, University of Cambridge. From 1999 to 2014 he was Director of Communication Studies for the undergraduate curriculum in Cambridge which now involves over 700 half day small group sessions per year.

Dr Silverman is best known as one of the authors of the Calgary-Cambridge Guides to the Medical Interview, which provide a framework for describing the medical interview and incorporate a comprehensive set of skills referenced to the current evidence.

He has also co-authored two companion books with Suzanne Kurtz and Julie Draper - ’Teaching and Learning Communication Skills in Medicine’ and ’Skills for Communicating with Patients’.

In 2005, he founded the UK Council for Communication Skills Teaching in Undergraduate Medical Education which represents all 33 UK medical schools. Dr Silverman was previously chair of tEACH, the teaching committee of the European Association of Communication in Healthcare (EACH) and is now President of EACH.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Health Education England
  • 0.50 Units -
    Exam Pass Rate: 60

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:


User Reviews (0)

Go Back


Saving changes...