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Communicating with Patients who Speak Little or No English

Communicating with Patients who Speak Little or No English

Communicating with Patients who Speak Little or No English

Jackie Beavan and Paramjit Gill
Jackie Beavan and Paramjit Gill
on behalf of Health Education England

$12.70 $ 12.70 $ 12.70

$ 12.70 $ 12.70 $ 12.70
$ 12.70 $ 12.70 $ 12.70
Normal Price: $12.70 $12.70

Review:

Launch date: 12 Apr 2018
Expiry Date:

Last updated: 29 Apr 2018

Reference: 187974

This course is no longer available

Exam is embedded in the course
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Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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Description

This session is designed to enhance communication skills when dealing with a patient who may not speak English fluently and may require the services of a professional interpreter. This session was reviewed by Suchita Shah and last updated in November 2014.

Objectives

By the end of this session you will be able to:
• Identify poor and effective practice when working with a professional interpreter
• Develop skills in communicating through a professional interpreter
• Explore alternative methods of communicating when an interpreter is not available
Jackie Beavan and Paramjit Gill

Author Information Play Video Bio

Jackie Beavan and Paramjit Gill
on behalf of Health Education England

Jackie Beavan qualified as a nurse in 1971 and was a hospital nurse until the mid-eighties. Since then, she has worked in education and training and has a special interest in communication, equality and diversity. She has a BA in English, a BSc in Health Science and an MA in Linguistics. In 2002, she helped to update the second edition of ’Valuing Diversity’, an educational resource for GPs, commissioned by the RCGP and edited by Joe Kai. She was also involved in the research and development of ’PROCEED: Professionals responding to ethnic diversity and cancer’, an educational resource commissioned by Cancer Research UK, also edited by Joe Kai. Jackie is based at the Interactive Studies Unit in the Department of Primary Care and General Practice at the University of Birmingham. Her main role there is to deliver courses in advanced communication skills to senior health professionals working in cancer care. She is also involved in delivering training in communication, equality and human rights for health professionals and medical students. Currently, she is working with Heart of Birmingham Primary Care Trust on a human rights pilot project in conjunction with the Department of Health and the British Institute of Human Rights.

Dr Gill is a Reader in Primary Care Research at the University of Birmingham and a GP in Birmingham. His research interests include addressing health inequalities particularly amongst migrant populations and evidence-based health care and its application to health care delivery. In addition he is also the Regional Patron for the charity South Asian Health Foundation (www.sahf.org.uk)

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Health Education England
  • 0.50 Units -
    Exam Pass Rate: 60

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