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Closing the Consultation

Closing the Consultation

Closing the Consultation

Adam Fraser, Roger Neighbour
Adam Fraser, Roger Neighbour
on behalf of Health Education England

$30.00 $ 30.00 $ 30.00

$ 30.00 30.00 30.00
$ 30.00 30.00 30.00
Normal Price: $30.00 $30.00


Launch date: 23 Aug 2018
Expiry Date:

Last updated: 27 Aug 2018

Reference: 192149

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This session explores the ways in which GPs effectively and appropriately close the consultation. This session was reviewed by Suchita Shah and last updated in January 2015.


By the end of this session you will be able to:
Discuss why closing a consultation depends on the successful deployment of consultation skills throughout the consultation
Explain why agreeing the agenda, active listening, summarising, shared decision making, handing over and safety netting tend to bring consultations to a satisfactory close
Describe the reasons why a patient may be reluctant to leave the consultation
Describe techniques that help bring the consultation to a close
Adam Fraser, Roger Neighbour

Author Information Play Video Bio

Adam Fraser, Roger Neighbour
on behalf of Health Education England

Adam Fraser was an academic registrar and subsequently a clinical tutor in communication skills at the University of Birmingham. He was the registrar representative on the RCGP curriculum development group, which produced the new curriculum for GP training. He has worked as a Programme Director for the West Midlands Deanery, a continuous professional development tutor for the West Midlands Strategic Health Authority and a GP principal in inner city Birmingham.

He was the original author of the curriculum statements on the GP consultation, men’s health, cardiovascular problems, digestive problems, ENT and facial problems, metabolic problems, respiratory problems and rheumatology and conditions of the musculoskeletal system. He was the RCGP curriculum guardian of the GP consultation curriculum statement from 2005 to 2014, and was co-editor of the GP consultation module of the e-GP programme with Roger Neighbour.

Adam now works as a GP principal and GP trainer at the Bridges Medical Practice in Weymouth. He is a Programme Director for the Dorset patch of Health Education Wessex and teaches on the Bournemouth day release course. His interests include GP training, communication skills and therapeutic consulting.

Roger Neighbour OBE DSc MA FRCGP FRCP FRACGP was a GP, trainer and VTS course organiser in Hertfordshire from 1974 to 2003. He was an MRCGP examiner for 20 years and Convenor of the Panel of Examiners 1997-2002. In 2003 Roger was elected President of the Royal College of General Practitioners for a three-year term.

He is the author of The Inner Consultation, The Inner Apprentice and I’m Too Hot Now, and of numerous papers on medical education and consulting skills. Now retired from clinical practice, Roger continues to teach about the consultation throughout the UK and worldwide.

In 2011 he was made an OBE for services to medical education.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • Health Education England
  • 0.50 Units -
    Exam Pass Rate: 60

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