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Diabetes - Module F: Patient Engagement

Diabetes - Module F: Patient Engagement

Diabetes - Module F: Patient Engagement

Arlene J. Chabanuk, MSN, RN, CDE, HCS-D & Teresa C. Fugate, RN, BBA, CCM, CPHQ
Arlene J. Chabanuk, MSN, RN, CDE, HCS-D & Teresa C. Fugate, RN, BBA, CCM, CPHQ
on behalf of Athena Forum Institute

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Review:

Launch date: 26 Nov 2018
Expiry Date:

Last updated: 13 Sep 2021

Reference: 192949

TIming: null

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Places Left: 0

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Latest User Comments

Ms CAROLINE TURGUT BSc (18 Aug 2021)
FAIR
MATHIAS KAHINDI BSc (11 Aug 2021)
nice presentation
Ms REBECCA NYAKUNDI BSc (19 Jul 2021)
A very informative course that equips any skilled health worker to positively influnce behavior change especially to patients with chronic diseases.

I would like to...

Course Availability

This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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Description

Patient-centered care management is key to patient activation and engagement. Case managers (CMs) should use a shared decision- making approach that encompasses the selection and coordination of services from the patient's perspective and circumstances.

Focusing on the medical and psychosocial patient needs while providing knowledge and coordinating care across all healthcare and community services are key to successful patient self-management.

Objectives

Describe building a culture for patient engagement
After completing this module, the case manager will be able to describe building a culture for patient engagement.
Review patient-centered education strategies
After completing this module, the case manager will be able to review patient-centered education strategies.
Discuss the use of motivational interviewing in achieving patient engagement
After completing this module, the case manager will be able to discuss the use of motivational interviewing in achieving patient engagement.
Review teach-back strategies to affirm patient understanding and support patient engagement
After completing this module, the case manager will be able to review teach-back strategies to affirm patient understanding and support patient engagement.
Discuss shared decision-making as a fundamental building block of successful engagement
After completing this module, the case manager will be able to discuss shared decision-making as a fundamental building block of successful engagement.
Advocate for patient engagement across the spectrum of biopsychosocial issues
After completing this module, the case manager will be able to advocate for patient engagement across the spectrum of biopsychosocial issues.
Arlene J. Chabanuk, MSN, RN, CDE, HCS-D & Teresa C. Fugate, RN, BBA, CCM, CPHQ

Author Information Play Video Bio

Arlene J. Chabanuk, MSN, RN, CDE, HCS-D & Teresa C. Fugate, RN, BBA, CCM, CPHQ
on behalf of Athena Forum Institute

Teresa C. Fugate is currently affiliated with Humana based in Louisville, KY as a Medicare STARS Strategic Consultant.

Prior to this, Ms. Fugate was the Vice President of Case Management and CDI Services at Covenant Health in Washburn, TN which included responsibility for oversight and evaluation of the system-wide case management and Clinical Documentation programs throughout Covenant Health's seven acute care facilities and post-acute care services including:

Developing and implementing a case management episodic and community-based strategic plan
Proactively identifying opportunities for improvement in all aspects of UM/CM
Implementing actions to improving case management functions
Oversight of the system CDI program and physician documentation compliance
Ensuring technology implementation and utilization to drive improvements in case management productivity and regulatory compliance
Examples of accomplishments during this time include:

Reduction in LOS, payor denials, and readmissions rates
Training and standardization of UM expectations across all facilities, including physician documentation
Implementation of Allscripts™ across 7 facilities
Establishment of a Community-based CM program with 50% reduction in hospital readmissions
Ms. Fugate has held a wide variety of both clinical and management positions in several health care organizations in Tennessee and North Carolina region including: Fort Sanders Regional Medical Center, Crescent PPO, Pershing Yoakley & Associates, Haywood Regional Medical Center, Frye Regional Medical Center and Memorial Mission Hospital.

Ms. Fugate is a nationally recognized expert on case management, a published author on the subject and member of the Editorial Advisory Board for Hospital Case Management Newsletter.

Ms. Fugate's knowledge and professional expertise is being incorporated into the Athena Forum Institute® curriculum through her participation as a Course Director and Contributing Faculty. Her professional affiliations include membership in the Case Management Society of America (CMSA) and the National Association for Healthcare Quality (NAHQ).

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • American Nurses Credentialing Center (ANCC)
  • 1.25 Hours
  • California Board of Registered Nursing (CBRN)
  • 1.25 Hours

Faculty and Disclosures

Additional Contributors

Conflicts Declared

Conflicts of Interest declaration by Author:

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User Reviews (3)

Go Back
Ms CAROLINE TURGUT BSc (18 Aug 2021)
FAIR
MATHIAS KAHINDI BSc (11 Aug 2021)
nice presentation
Ms REBECCA NYAKUNDI BSc (19 Jul 2021)
A very informative course that equips any skilled health worker to positively influnce behavior change especially to patients with chronic diseases.

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