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Team Meetings: Creating Productive, Positive Experiences

Team Meetings: Creating Productive, Positive Experiences

Team Meetings: Creating Productive, Positive Experiences

Erin Macdonald, CVT, CVPM
Erin Macdonald, CVT, CVPM
on behalf of VetMedTeam

$143.73 $ 143.73 $ 143.73

$143.73 $ 143.73 $ 143.73

$ 143.73 143.73 143.73
143.73 $ 143.73 143.73 143.73
Normal Price: $143.73 $143.73


Launch date: 03 Sep 2015
Expiry Date:

Last updated: 19 May 2017

Reference: 160628

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Educating and motivating team members is one of the most essential and rewarding activities that any veterinary hospital can undertake. Unfortunately, many practices do not hold team meetings. The reasons are varied. Some hospital owners feel that they cannot afford to be closed for 2 hours twice a month to conduct employee training. Past non-productive meeting experiences, more negative outcomes than positive results, have caused practices to undervalue the benefits of well-run team meetings.

Yes, there is a cost to holding team meetings. But, a practice cannot afford NOT to communicate with the team and cannot afford NOT to be proactive with team training. The return from good team meetings is well worth the investment in the people who are the heart of the practice.

Great team meetings don't just happen. They are the result of an understanding in the contributing factors, and integrate a plan for success. Team Meetings: Creating Productive, Positive Experiences will provide the tools that are needed to get meetings on the right track. This 3-week course outlines the benefits of team meetings and the components that go into creating productive, positive experiences.

In addition to general team meetings, there are other important meetings that should be part of the regularly scheduled meetings such as doctor meetings, owner/manager meetings and middle management meetings. These should be conducted to help improve patient care and help ensure financial success of the practice. Getting everyone on the same page and moving forward is critical for continued practice success.

Meetings are essential to help the practice team understand medical protocols, learn about medical conditions, and speak in a consistent, uniform manner when interacting with clients. However, another intangible benefit is one of the most valuable reasons to have great team meetings is the relationship building that occurs between team members as a result.

The benefits of well-run team meetings are so profound. Can any practice afford not to invest time, effort and resources into creating productive, positive experiences?


On completion of this course the learner will be able to:
1. Recognize the importance of holding regularly scheduled meetings and their impact on practice viability and Team morale
2. Prepare and facilitate different types of meetings
3. Explain the emotional effects of positive vs. negative meetings
4. Develop an agenda that can be used repeatedly
5. Create meeting ground rules
6. Implement team-building and other great ideas that bring fun to the meeting
7. Implement advanced meetings including those for management, middle management and strategic planning
Erin Macdonald, CVT, CVPM

Author Information Play Video Bio

Erin Macdonald, CVT, CVPM
on behalf of VetMedTeam

Erin Macdonald is currently employed at Haines Road Animal Hospital in St. Petersburg, Florida and holds the position of Hospital Administrator. She has worked in the veterinary field since 1999, her first position as a receptionist.

In 2006, she received an Associate in Arts Degree in General Studies and an Associate's in Science Degree in Veterinary Technology from St. Petersburg College. That year, she became a Certified Veterinary Technician. After receiving a Certificate in Hospital Management and a Bachelor's Degree in Veterinary Technology Management, she achieved the designation of Certified Veterinary Practice Manager in 2009.

Erin is a member of both the Florida Veterinary Technician Association and the National Association of Veterinary Technicians in America. Erin lives in Pinellas Park, Florida with her son, Kingston, dog, Gemma; and two cats, Gia and Roxanne.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • AAVSB-Registry of Approved Continuing Education (RACE)
  • 0.25 Hours -
    Exam Attempts: 3
    Exam Pass Rate: 70

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