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You Can Have Quality & Efficiency

You Can Have Quality & Efficiency

You Can Have Quality & Efficiency

Dr Louise Dunn
Dr Louise Dunn

$20.00 $ 20.00 $ 20.00

$20.00 $ 20.00 $ 20.00

$ 20.00 20.00 20.00
20.00 $ 20.00 20.00 20.00
Normal Price: $20.00 $20.00


Launch date: 13 Nov 2016
Expiry Date:

Last updated: 28 Oct 2020

Reference: 167044

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This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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If you think that, in order to deliver quality medicine, you need to sacrifice efficiency…or, to be efficient you need to cut corners and not spend time on all the details of quality medicine – think again. Your practice can have both. Quality medical care, quality service, quality work environment, efficient work-flow, efficient service delivery – they are all within reach if you take the time to assess your current mode of operation, and use your team to troubleshoot and devise changes. Do not wait until you have a client complaint or a catastrophic medical event to fix any quality and efficiency problems.


Upon completion of this course, the student should be able to:
Objective 1:
Determine areas in your practice most at risk for quality and efficiency failures
Objective 2:
Employ key steps to mitigate the risk and fix points of failed quality & efficiency
Objective 3:
Cultivate a culture to keep all eyes and ears open to recognizing potential risks and recommend solutions
Dr Louise Dunn

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Dr Louise Dunn

Louise is a renowned award winning speaker, writer, and consultant. She brings over 40 years of in the trenches experience and her business education to veterinary management. Louise is founder and CEO of Snowgoose Veterinary Management Consulting. SVMC works with veterinarians who want to develop a strategic plan that consistently produces results. Most recently, Louise received the Life Time achievement Award in January 2016.

Besides all aspects of practice management and mentoring, Louise’s passions include her husband Joel, Zuri the wonder English mastiff, kayaking, opera, and New England Patriot’s football.

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