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Communicating with Colleagues Communication CPD Module 6.2

Communicating with Colleagues Communication CPD Module 6.2

Communicating with Colleagues Communication CPD Module 6.2

Dr Andy Toy MMedSci BDS MFGDP(UK)
Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet


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Launch date: 11 Dec 2015
Expiry Date:

Last updated: 26 Jun 2018

Reference: 161707

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It is important to communicate well with people at work since you spend more time with them than with your friends and family. Successful communications depend on the application of good social skills and formal communication channels such as working procedures and protocols.

This CPD workbook has been developed with the modern day dental team member in mind and within the guidelines of the GDC for verifiable CPD. Successful completion of the MCQ at the end of the module will provide the learner with 1 hour of verifiable CPD

The Dental Business Academy Communication Skills CPD Programme consists of 5 modules. We recommend that you complete the programme in order from Modules 6.1 to 6.5. However, you can take the modules in any order and as many or as few as you wish.


Agree channels for team communications.
Understand factors that influence how patients perceive the dental team.
To work as a team to create a successful practice.
Build an equitable and respectful workplace.
Dr Andy Toy MMedSci BDS MFGDP(UK)

Author Information Play Video Bio

Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet

Dr. Andy Toy MMedSci BDS MFGDP(UK), CEO The Dental Business Academy

Andy qualified from University of Bristol in 1980 and has worked with extended-duties teams for his entire career. He has been involved with dental education since 1987 and was the first GDP in the UK to obtain a Master’s degree in Clinical Education. Andy enjoys teaching all members of the dental team, both face-to-face and online.

Andy is an Honorary Senior Lecturer for the University of Kent.
Andy has created a series of short, easy to digest CPD modules for every team member. They are designed to provide relevant, ethical training in a convenient and cost-effective form.

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