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Inquiry Response Workbook

Inquiry Response Workbook

Inquiry Response Workbook

Dr Andy Toy MMedSci BDS MFGDP(UK)
Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet


$12.67 $ 12.67 $ 12.67

$ 12.67 $ 12.67 $ 12.67
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Launch date: 24 May 2016
Expiry Date:

Last updated: 26 Jun 2018

Reference: 162741

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How effective are you at responding to Invisalign Inquiries? This Invisinet workbook is designed to help you and your team to provide a high quality response to an Invisalign inquiry. Please use these documents as a guide to creating your own versions. The workbook should be used in conjunction with the recorded webinars available on the Invisinet Education Portal and/or our Solutions Provider Telephone Training modules. The Workbook consists of an Inquiry Response procedure, an Inquiry Response Flowchart, an Invisalign Inquiry Cue Card, an Email Response Guide, an example of an inquiry response Letter, an Inquiry Tracker and finally an Inquiry Tracker Audit Tool.


Dr Andy Toy MMedSci BDS MFGDP(UK)

Author Information Play Video Bio

Dr Andy Toy MMedSci BDS MFGDP(UK)
on behalf of Invisinet

Dr. Andy Toy MMedSci BDS MFGDP(UK), CEO Invisinet Ltd
Andy qualified from University of Bristol in 1980 and has devoted much of his practicing life to all forms of orthodontic treatment. He has been providing Invisalign treatment since 2007 and has treated many hundreds of patients, achieving Platinum status in 2010. He has a Master’s degree in Clinical Education and is also a UK Clinical Lecturer for Invisalign.

He set up Invisinet Ltd with Jane Walker in July 2013 to help practices provide more Invisalign to a high standard of clinical and customer care. They are working with a network of Invisalign practices to help them grow their Invisalign business - focusing on clinical skills, customer service and business support. All the participating practices have seen a significant increase in the case acceptances as a result of the support.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

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