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Resolving Conflict

Resolving Conflict

Resolving Conflict

Industry Specialists
Industry Specialists
on behalf of Healthcare Learning Innovations

$45.00 $ 45.00 $ 45.00

$45.00 $ 45.00 $ 45.00

$ 45.00 45.00 45.00
45.00 $ 45.00 45.00 45.00
Normal Price: $45.00 $45.00


Launch date: 23 Nov 2017
Expiry Date:

Last updated: 17 Mar 2021

Reference: 185397

TIming: null

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Places Left: 0

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This course is only available to trainees days after purchase. It would need to be repurchased by the trainee if not completed in the allotted time period. This course is no longer available. You will need to repurchase if you wish to take the course again.

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You’ll develop a better understanding of how to resolve conflicts while preserving relationships and improving communications skills during a difficult situation. This course is designed to help you recognize the different sources of conflict and how to apply different management styles to resolve the conflict.


On completion of this course, the learner will be able to:
1. Preserve relationships

2. Recognize and manage the sources of conflict

3. Recognize and respond to conflicts

4. Resolve conflicts with difficult people

5. Develop communication skills to resolve conflicts
Industry Specialists

Author Information Play Video Bio

Industry Specialists
on behalf of Healthcare Learning Innovations

Healthcare Learning Innovations provides a comprehensive digital portfolio of interactive courses, simulation technologies, learning products and services for healthcare professionals and educators. In addition to our publicly available content and digital solutions, we create private innovative learning solutions that match client resources.

We are powered by experts in online, healthcare-focused education with more than 10 years of experience. We combine our extensive program development experience with industry research, providing immersive learning for healthcare professionals.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s:

  • California Board of Registered Nursing (CBRN)
  • 1.00 Hours

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